Privacy Policy

Last Updated: October 7, 2025

1. Introduction

At EduEmblem Services LLP, we respect the privacy and confidentiality of all visitors, users, and customers (collectively referred to as “Users”). This Privacy Policy explains how we collect, use, disclose, and protect your personal and non-personal information when you access our website (www.eduemblem.com) or use any of our digital products, services, or applications (collectively, “Platform”).

By accessing or using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms & Conditions. If you do not agree with the terms herein, please refrain from using our Platform.

EduEmblem Services LLP reserves the right to modify this Privacy Policy at any time without prior notice. Continued use of our Platform after any change will constitute your acknowledgment and acceptance of those changes. The latest version will always be available on this page.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

i. Personal Information

“Personal Information” refers to data that can be used to identify or contact you directly, including but not limited to:

Full name
Contact number and email address
Postal address or billing information
Demographic details such as city, PIN code, and preferences
Educational or business details voluntarily provided
Payment-related details such as UPI ID, bank, or card information (processed through secure payment gateways)

ii. Non-Personal Information

This includes data that does not personally identify you but helps us understand usage trends, such as:

Browser type, operating system, and device information
IP address and approximate location
Pages visited, time spent, and referring website
Interaction logs for security and analytics purposes

3. Consent and Use of Information

By using our Platform, you consent to EduEmblem’s collection, storage, and use of your information for the following purposes:

To process and fulfill your service requests or orders.
To send transactional messages (e.g., payment confirmations, delivery updates).
To provide customer support and respond to inquiries.
To improve our website, products, and services.
To send promotional content, offers, or newsletters (only if you have opted in).
To comply with legal and regulatory requirements.

You may withdraw consent for marketing communications at any time by emailing grievance@eduemblem.com.

4. Disclosure of Information

EduEmblem Services LLP does not sell, rent, or trade your personal information. However, disclosure may occur under the following conditions:

i. Service Providers and Business Partners

We may share information with trusted partners who help us operate the Platform (e.g., hosting providers, payment gateways like Razorpay, and logistics partners). These third parties are bound by confidentiality and data-protection agreements.

ii. Legal Requirements

We may disclose information if required by law, regulation, court order, or government authority to protect our legal rights or prevent misuse.

iii. Business Transfers

In the event of a merger, acquisition, or reorganization, your information may be transferred to the successor entity with the same level of data protection.

5. Use of Cookies

Our Platform uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies are small files stored on your device that help us:

Recognize you upon revisiting the site
Analyze traffic patterns and user behavior
Improve service personalization

You can choose to disable cookies through your browser settings. However, some features of the Platform may not function properly if cookies are disabled.

6. Data Security and Storage

EduEmblem Services LLP is committed to ensuring the security of your data. We employ industry-standard administrative, technical, and physical safeguards to protect against unauthorized access, alteration, or destruction of your personal data.

All payment transactions are encrypted and processed securely via PCI-DSS-compliant gateways such as Razorpay or Cashfree.

Despite our best efforts, please note that no method of transmission over the Internet is entirely secure, and EduEmblem cannot guarantee absolute protection.

7. Children’s Privacy

Our Platform and services are intended for users aged 18 years and above. We do not knowingly collect personal information from individuals under 18. If we become aware that such data has been collected inadvertently, we will promptly delete it.

If you believe we may have information from or about a minor, please contact us immediately at grievance@eduemblem.com.

8. User Rights and Access

You have the right to:

Access and review the personal data we hold about you.
Request correction of any inaccurate or outdated information.
Withdraw consent for marketing communications.
Request deletion of your account or data (subject to legal retention obligations).

You can exercise these rights by contacting us at grievance@eduemblem.com.

9. Third-Party Links

Our Platform may contain links to third-party websites. These are provided for convenience and information only. EduEmblem does not control or endorse such websites and is not responsible for their privacy practices. Users are advised to review the privacy policies of any external websites visited through our links.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law, tax, or accounting obligations. After that period, your data is securely deleted or anonymized.

11. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the competent courts in Visakhapatnam, Andhra Pradesh, India.